My payment method is securely online by PayPal.
Please could you make your payment within three days of making your purchase, thanks
Be aware that if you use an eCheque to make your PayPal payment, they take 7 - 9 working days to clear and this will delay the despatch of your item.
However, if you do not have a PayPal account and are in the UK.
I can take payment by credit card over the phone.
Please email me for further details.
Please note this is ONLY for buyers in the UK
I am very happy to ship internationally.
International buyers, please be aware that any potential customs duties, taxes or fees charged in your country are your responsibility.
Confirmation will be sent by email when your order is placed.
A second email with despatch details will be sent once your package is shipped.
I always try my very best to post your goodies within 3 days of your
order (usually less).
If there is going to be any delay, I will keep you fully informed.
I use clean recycled packaging.
If you would prefer to receive your purchase in new packaging, please let me know when you place your order.
I will refund your money (upon receipt of the undamaged
returned item), in the unlikely event that you are not delighted with
Please contact me within 7 days of receiving your item if you are not satisfied.
I am sorry but I can not refund your postal costs for returning the item.
Returns must be sent to:
Lilygrace Originals are committed to respecting your privacy and recognizing your right for protection and management of information you share with me. The information I may collect from you when you visit my web site, will be stored in my database and be use purely to follow your instructions and process your order.
I do not store any credit card details on my database.
The Lilygrace Originals web site may contain links to other websites beyond my control. I am not responsible for content or privacy policies of such sites.
Lilygrace Originals reserves the right to change or modify the website and these terms and conditions at any time. Your continued use of this web site following such changes shall be regarded to be your agreement of such change. Please read the terms and conditions and check back on them regularly.
I make every effort to ensure that the colours on screen are as close as possible to the actual product colours. However, I can't guarantee the exact colour match. The colours in my photographs can vary depending on your screen settings and resolution.
Your goodies are coming to you from a non smoking household.I have animals but they are not allowed in my workroom.